Shipping and Returns

RETURNS

No returns, exchanges only. Thanks! 

EXCHANGES

If your item does not fit we can gladly exchange! We want for your item to fit perfectly and  to avoid the exchange process we strongly suggest that you measure and use our size chart! If you are unable to measure and need sizing advice please email us for assistance. In the event that you do have to exchange, please follow the steps below:

EXCHANGES
https://www.paypal.com/paypalme/thebodyfix/9
Hi! Thanks for your recent order!
1.Please pay the $9 reshipping fee to the link above.
2.Once this is done please ship back to :
The Body Fix  P.O. Box 23189 Jackson, MS 39225  and provide us with
tracking.  Include your bust and waist measurement in inches.
3. Once received we will examine the item for any unusual wear or tear
and verify that you have paid the reshipping fee and reship your
desired size upon availability. Please note that returns with odors
(smoke/pet/perfumes/colognes) and stained garments(deodorants/soaps)
will not be accepted.
4. Exchanges are processed  upon availability as current orders are
priority. We try to get the item back to you within 1-14 business
days. Items may not always be in stock and can cause a delay. **Please
refrain from sending emails inquires about your exchange before the
1-14 business day wait.  We appreciate your patience in regard to your
exchange.

WHAT IS A PRE ORDER? PRE ORDERS ARE ITEMS NOT YET IN STOCK OR UNDER COMPLETION. PRE ORDERING GIVES YOU FIRST DIBS ON OUR HOTTEST & FASTER SELLING PRODUCTS!
(ALLOW UP TO 30 -45 BUSINESS DAYS).

INTERNATIONAL ORDERS- 2-21 BUSINESS DAYS BASED ON CARRIER-AFTER INTERNATIONAL ORDERS LEAVE THE USA WE CAN NOT TRACK SHIPMENTS.  IF USPS VERIFIES SHIPPING TO CUSTOMS WE ARE NO LONGER RESPONSIBLE FOR THE ITEM AFTER IT LEAVES THE USA. PLEASE ONLY ORDER INTERNATIONAL ITEMS IF YOU AGREE TO THESE TERMS. WE HAVE HAD TO IMPLEMENT THIS POLICY DUE TO INTERNATIONAL SCAMMING. PLEASE CHECK WITH YOUR LOCAL POSTAL SERVICE, TO VERIFY THAT THERE WILL BE NO ADDITIONAL CHARGES ONCE YOUR ITEM ARRIVES. WE’VE ONLY SEEN THIS ISSUE WITHIN THE UK SO FAR. THANKS FOR YOUR BUSINESS!

 

 

QUESTIONS

Email any questions to thebodyfixstore@gmail.com ( Allow 24 hours for a response).

 

HOURS OF OPERATION

MON-THURS 

9A-4P

FRI 8A-12P

Thanks!