> In-stock items purchased from The Body Fix ship within 14 business days (excluding holidays or weekends). Alaska, Hawaii, Puerto Rico and Guam orders may take considerably longer than the estimates. Processing can vary from 1-14 business days during peak season. However, We usually ship within 3 -7 business days. Tracking may be issued ahead of time, please do not be alarmed if it is not active right away.
> Orders placed on holidays, Saturdays or Sundays will be processed the following business day.
IS COVID-19 AFFECTING DELIVERY TIMES OR OPERATIONS?
> The Body Fix continues to operate as normal and steps are being taken to ensure for you to keep our delivery times promise and guarantee. You may experience delays due to widespread shipping restrictions and screening both for US and International orders. Not to worry, we’ll make sure you will receive tracking notifications.
> We are taking all necessary precautions and closely following government guidelines for our own US warehouses and facilities.
> It’s important to stay connected. We encourage you to keep in touch every day with your loved ones - and know you can connect with us anytime you need us.
Where is my item coming from?
Most in stock products are shipped from the US - Our US warehouses are based in CA & MS.
Since we also ship to different countries, we've partnered with top manufacturers and distributors around the globe to ensure that only products of the highest quality standards are delivered to you in no time. For presale orders & international orders, you may receive the item from any of these warehouses.
Different warehouses mean that sometimes your order may come in different packages at different times, but that's about it. No worries, we'll keep you informed with tracking numbers of different packages.
In response to the Covid-19 Pandemic :No returns after April 1 2020. This decision was made in response to the COVID 19 Pandemic. We will send a mass email once Universal Precautions are lifted & we resume exchanges & returns.
WHAT IS A PRE ORDER? PRE ORDERS ARE ITEMS NOT YET IN STOCK OR UNDER COMPLETION. PRE ORDERING GIVES YOU FIRST DIBS ON OUR HOTTEST & FASTER SELLING PRODUCTS!
(ALLOW UP to 45 BUSINESS DAYS).
INTERNATIONAL ORDERS- 2-21 BUSINESS DAYS BASED ON CARRIER-AFTER INTERNATIONAL ORDERS LEAVE THE USA WE CAN NOT TRACK SHIPMENTS. IF USPS VERIFIES SHIPPING TO CUSTOMS WE ARE NO LONGER RESPONSIBLE FOR THE ITEM AFTER IT LEAVES THE USA. PLEASE ONLY ORDER INTERNATIONAL ITEMS IF YOU AGREE TO THESE TERMS. WE HAVE HAD TO IMPLEMENT THIS POLICY DUE TO INTERNATIONAL SCAMMING. PLEASE CHECK WITH YOUR LOCAL POSTAL SERVICE, TO VERIFY THAT THERE WILL BE NO ADDITIONAL CHARGES ONCE YOUR ITEM ARRIVES. WE’VE ONLY SEEN THIS ISSUE WITHIN THE UK SO FAR. THANKS FOR YOUR BUSINESS!
Email any questions to firstname.lastname@example.org ( Allow 48 hours for a response during peak seasons).
HOURS OF OPERATION