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Shipping Excahnges & Returns

Shipping varies from 1-14 business days(We usually ship within 3 -7business days).

RETURNS

In response to the Covid-19 Pandemic :No returns after April 1. This decision was made in response to the COVID 19 Pandemic. We will send a mass email once Universal Precautions are lifted & we resume exchanges & returns. 

 EXCHANGES 


Thanks for your recent order! As noted on our website at the time of your order, We are currently not accepting exchanges or returns. This decision was made in response
to the COVID 19 Pandemic. Honestly we don't expect to resume anytime soon as numbers are still on the rise. Most of our staff is considered high risk & limited so we are taking measures to keep not only us ,but any customer receiving exchanged goods safe. We appreciate your patience & understanding at this time. We will email once Universal Precautions are lifted & we resume exchanges/returns. If you need to cancel before shipment please email us immediately. Once shipped we cant accept the item back due to COVID.

We appreciate your business and support! Thanks, Maci

 



WHAT IS A PRE ORDER? PRE ORDERS ARE ITEMS NOT YET IN STOCK OR UNDER COMPLETION. PRE ORDERING GIVES YOU FIRST DIBS ON OUR HOTTEST & FASTER SELLING PRODUCTS!
(ALLOW UP to  45 BUSINESS DAYS).

INTERNATIONAL ORDERS- 2-21 BUSINESS DAYS BASED ON CARRIER-AFTER INTERNATIONAL ORDERS LEAVE THE USA WE CAN NOT TRACK SHIPMENTS.  IF USPS VERIFIES SHIPPING TO CUSTOMS WE ARE NO LONGER RESPONSIBLE FOR THE ITEM AFTER IT LEAVES THE USA. PLEASE ONLY ORDER INTERNATIONAL ITEMS IF YOU AGREE TO THESE TERMS. WE HAVE HAD TO IMPLEMENT THIS POLICY DUE TO INTERNATIONAL SCAMMING. PLEASE CHECK WITH YOUR LOCAL POSTAL SERVICE, TO VERIFY THAT THERE WILL BE NO ADDITIONAL CHARGES ONCE YOUR ITEM ARRIVES. WE’VE ONLY SEEN THIS ISSUE WITHIN THE UK SO FAR. THANKS FOR YOUR BUSINESS!

 


 

QUESTIONS

Email any questions to thebodyfixstore@gmail.com ( Allow 48 hours for a response during peak seasons).

 

HOURS OF OPERATION

MON-THURS 

9A-4P

FRI 8A-12P

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